What Does a Commercial Real Estate Broker Actually Do for You?

Xavier DS
Jun 19
2 min read

Updated: Jul 27

If you're searching for your first retail storefront, office, or warehouse space, the process can feel overwhelming. That’s where a commercial real estate (CRE) broker comes in.

But what do they actually do? And how do they help you find the right space?

Here’s a step-by-step breakdown of what to expect when you work with a CRE broker:

1. They Get to Know Your Business

A good broker starts by asking the right questions:

What kind of space do you need?
What's your budget?
How many square feet?
Do you need foot traffic, parking, loading zones, or special build-outs?

Their job is to understand your goals so they can translate them into real-world space options.

2. They Search the Market for You

Brokers have access to listings that aren't always public, plus insider knowledge about spaces that are:

Just about to hit the market
Offered off-market quietly
Better than they look online

They save you time and surface the best-fit options.

3. They Schedule and Lead Tours

Once they’ve narrowed down a list of potential spaces, they’ll:

Coordinate walkthroughs
Attend showings with you
Offer honest feedback on pros and cons

They know what red flags to look for, and what features add long-term value.

4. They Negotiate on Your Behalf

This is where your broker really earns their keep:

Lease terms
Tenant improvement (TI) allowances
Free rent periods
Renewal options
And more

You’ll have someone experienced advocating for your best interests, not the landlord’s.

5. They Guide You Through the Lease or Purchase Process

From the first letter of intent (LOI) to final signatures, your broker helps manage:

Paperwork
Deadlines
Legal review (in partnership with your attorney)
Final walkthroughs

They make sure no details fall through the cracks.

And Remember, It’s Free for You

The landlord or seller typically pays your broker’s commission. So you get expert help at no direct cost to you.

Bottom Line

Working with a CRE broker gives you an expert guide, a skilled negotiator, and a trusted advisor, all rolled into one.

Your broker’s job is to help you find the right space, on the right terms, with the least amount of hassle. And that’s exactly what they do.

Need help finding the right broker for your search? Talk to the BrokerMatch team!